Talkr helps startups and fast-growth businesses scale by building dedicated remote teams that work as a genuine extension of your company — not a shared call-centre pool. Our teams are based in North Macedonia, and each person is hired, onboarded, and embedded to share your culture, values, and ways of working. We were founded by operators who built remote support teams ourselves, so we know first-hand what it takes to hire and manage people who feel like part of your business, not an outsourced afterthought.

We provide four core solutions:

• Customer Support — multilingual, multi-channel support with out-of-hours (24/7) coverage to help you build and maintain a great reputation with customers.

• Customer Success — dedicated people focused on keeping your customers happy and engaged long after onboarding.

• Sales & Marketing — support to help your sales team convert more prospects into customers.

• Talent Sourcing & Research — help finding and vetting great candidates so your consultants and hiring managers can move faster.

We also offer general consultancy for businesses figuring out how and where to start building a remote team.

Unlike a shared call-centre model, Talkr builds you a dedicated team of named individuals who work exclusively for your business. They join your existing tools, processes, and culture, and report in the same way an in-house hire would — the difference is they're based remotely in North Macedonia. This gives you the consistency and loyalty of an in-house team at a fraction of the typical hiring cost.

Talkr sources and hires talented, motivated, technically capable people based in North Macedonia. Many are bright, ambitious graduates and experienced professionals across support, success, sales, and admin functions, and our teams can cover multiple languages — useful if you're supporting customers across several European markets.

Pricing depends on the role and skill set required. As a general guide, customer support agents start from around £1,395/month, with most roles across our services typically ranging from roughly £1,750–£2,250 per month per person depending on experience and specialism. There's no upfront cost to review candidates, so you only commit once you're confident in the fit.

It's a simple four-step process:

1. Get in touch to tell us what you need.

2. Explore your requirements together — team size (from 1 to 100 people) and the skills involved.

3. Review ideal candidates for free, including profiles and video interviews, before making any hiring decision.

4. Quick, hassle-free onboarding, with Talkr handling recruitment logistics and back-office management so your new team member can start contributing fast.

Engagements typically start with an initial three-month contract, after which they shift to a rolling one-month agreement with just one month's notice to end. This gives you the flexibility to scale your team up as you grow, without being locked into a long-term commitment.